Guidelines, Laws, & Standards

This page links to guidelines, laws, and standards for health literacy and plain language. You can find information about committees and government agencies in the Organizations & Committees section of Health Literacy Basics.

Guidelines

The Federal Plain Language Guidelines
The Plain Language Action and Information Network (PLAIN) is a community of federal employees dedicated to the idea that citizens deserve clear communications from government. PLAIN developed and continue to revise The Federal Plain Language Guidelines to provide updated advice on clear communication.

Laws

Plain language makes it easier for everyone to understand and use health information. Although plain language is a familiar idea, many organizations don’t use it as often as they should. The Plain Writing Act of 2010 requires federal agencies to train staff and use plain language when they communicate with the public.

Standards

• National Health Education Standards
  The Joint Committee on National Health Education Standards
  The National Health Education Standards (NHES) are written expectations for what students should know and be able to do by grades 2, 5, 8, and 12 to promote personal, family, and community health. The standards provide a framework for curriculum development and selection, instruction, and student assessment in health education.
• National Culturally and Linguistically Appropriate Services (CLAS) Standards
  Department of Health and Human Services, Office of Minority Health
  CLAS Standards can help organizations address the cultural and language differences between the people who provide information and services and the people they serve. The principal standard is to provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.