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SERVICES PROGRAM

Program Goals

Photo collage of service sector workers

A key leadership role for the Service Sector Program is the development of goals for Services Sector. The Services Sector Program is in the process of developing goals to guide NIOSH research and partnership efforts over the next decade.

NIOSH Program Portfolio Approach

NIOSH organizes its research, guidance, information, and service efforts into specific programs that can be readily communicated and strategically governed and evaluated. Ten sector programs represent industrial sectors, and seven cross-sector programs are organized around health and safety outcomes. There are also numerous core and specialty programs that represent special emphasis areas, methodological approaches, core activities and legislatively mandated programs.

The sector programs intersect with cross-sector programs in a matrix-like fashion, with relevant core and specialty programs playing a supporting role. For example, an Agriculture, Forestry and Fishing Program goal of reducing farm-related deaths and injuries due to tractor rollovers and trucks would likely be a shared goal with the Traumatic Injury Prevention Program and if appropriate would be adopted by both programs. This approach provides an added advantage and will allow multiple Programs to work towards the accomplishment of intersecting NIOSH goals.

Below are the current goals for the Nation developed during the second decade of the National Occupational Research Agenda (NORA).

Those seeking NIOSH grants to conduct studies related to the [Services Sector] are invited to view the current funding opportunities

Services Sector Program Strategic Goals for Intramural Research

Strategic Goal 1: Reduce serious occupational illnesses and fatal occupational traumatic injuries by 30% in the automotive repair industry with an emphasis on events that are due to vehicle and equipment related incidents.

Strategic Goal 2: Reduce the incidence and severity of occupational illnesses and injuries by 20% as measured in number of occupational fatalities or lost work days among building services workers such as janitors, window washers, general building maintenance, and landscape services workers.

Strategic Goal 3: Eliminate health disparities for priority population workers in building services industries.

Strategic Goal 4: Reduce the frequency and severity of injuries and illnesses by 30% among workers in public and private education including teachers, custodians, food service workers, nurses, security, support staff, garage mechanics, bus drivers and office workers.

Strategic Goal 5: Reduce the incidence and severity of occupational injuries by 20% as measured in lost work days among hotel and motel workers.

Strategic Goal 6: Reduce by 20% the incidence and severity of occupational illness and morbidity that result in lost work days among hotel and motel workers.

Strategic Goal 7: Eliminate health disparities for priority population workers in the hotel and motel industry.

Strategic Goal 8: [Reduce by 30% the frequency and severity of injuries and illnesses among government workers.

Strategic Goal 9: Reduce traumatic injuries and fatalities by 30% in the recreation and entertainment industries.

Strategic Goal 10: Reduce the frequency of injuries by 30% among food service workers.

Strategic Goal 11: Reduce the frequency of workplace violence events by 20% in restaurants and food delivery services. [NE(1]

Strategic Goal 12: Reduce the incidence of serious occupational illnesses and injuries by 70% within the telecommunications industry.

Strategic Goal 13: Reduce occupational traumatic injuries and fatalities by 70% in the telecommunications industries.

Strategic Goal 14: Reduce the incidence by 30% and severity of injuries and illnesses among workers who are employees of temporary labor agencies or otherwise employed as contractors or contingent workers.

Strategic Goal 15: Reduce the incidence and severity of injuries in the waste collection, disposal and recycling industries by 30%. (Stakeholders include large private haulers, regional and local haulers, public and private employee representatives, vehicle and equipment manufacturers, large and small municipalities, waste disposal organizations, and waste processing organizations.

Strategic Goal 16: Reduce by 30% the incidence of musculoskeletal disorders that result in one or more lost work days in services industry subsectors with elevated rates or counts or where effective intervention methods should be adopted.

Strategic Goal 17: Support the creation of additional surveillance systems and utilize existing surveillance data to increase knowledge about trends, emerging issues and priorities for occupational illnesses, injuries and fatalities among services sector workers.

Strategic Goal 18: Reduce incidence of occupational illnesses and injuries by 20% in nail and hair salon workers.

Services Sector Priority Goals for Extramural Research in FY 2017

Strategic Goal 2:  Reduce the incidence and severity of occupational illnesses and injuries by 20% as measured in number of occupational fatalities or lost work days among building services workers such as janitors, window washers, general building maintenance, and landscape services workers. 

Strategic Goal 9:  Reduce traumatic injuries and fatalities by 30% in the recreation and entertainment industries.

Strategic Goal 10:  Reduce the frequency of injuries by 30% among food service workers. 

Strategic Goal 11:  Reduce the frequency of workplace violence events by 20% in restaurants and food delivery services.

Strategic Goal 14:  Reduce the incidence by 30% and severity of injuries and illnesses among workers who are employees of temporary labor agencies or otherwise employed as contractors or contingent workers.

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