A Quality Improvement Initiative to Increase Colorectal Cancer (CRC) Screening in a Primary Care Medical Center: A Collaboration between a Clinic and Research Team

Authors:

Beverly Green (Presenter)
Kaiser Permanente Washington

Sharon Fuller, Kaiser Permanente Washington
Melissa Anderson, Kaiser Permanente Washington
Christine Mahoney, Kaiser Permanente Washington
Peter Mendy, Kaiser Permanente Washington
Susan Powell, Kaiser Permanente Washington

Public Health Statement: Multiple randomized controlled trials have demonstrated that mailed fecal testing programs are effective in increasing colorectal cancer screening participation. However, few healthcare organization in the US have Implemented such programs.

Purpose: Stakeholders from one clinic in an integrated healthcare system in Washington State aiming to efficiently and reliably increase CRC screening initiated collaboration with researchers with expertise in CRC screening.

Methods/Approach: Age-eligible individuals who were overdue for CRC screening and had previously completed a fecal test were randomized to receive mailed fecal immunochemical test kits (FIT) at the start of the project (Early) or 6 months later (Late). Outcomes included comparing FIT completion at 6 months by randomization group, and overall CRC screening rates at 12 months. We also assessed implementation facilitators and challenges.

Results: Overall 2,421 FIT tests were mailed at a cost of $10,739. At 6 months, FIT completion was significantly higher among the Early compared to the Late group (62% vs.47%, p <0.001). By 12 months, after both groups had received mailings, 71% in each group had completed a FIT. The clinic’s overall CRC screening rate was 75.1% at baseline and 78.0% 12 months later. Key constructs associated with successful program implementation included strong stakeholder involvement, use of evidence-based strategies, simplicity, and low cost. Challenges included lack of a plan for maintaining the program.

Conclusions/Implications: Collaboration between clinic stakeholders and researchers led to a successful project that rapidly increased CRC screening rates. However, institutional normalization of the program would be required to maintain it.