Investigation Update on the Volendam

Cruise Line: Holland America

Cruise Ship: Volendam

Voyage Dates: July 12 – July 19, 2017

Number of passengers who have reported being ill during the voyage out of total number of passengers onboard: 68 of 1,480 (4.59%)

Number of crew who have reported being ill during the voyage out of total number of crew onboard: 1 of 610 (0.16%)

Predominant symptoms: vomiting, diarrhea

Causative agent: Norovirus

Actions: In response to the outbreak, Holland America and the crew aboard the ship reported the following actions:

• Increasing cleaning and disinfection procedures according to their outbreak prevention and response plan,
• Five stool samples were collected and submitted to the British Columbia (Canada) Centre for Disease Control laboratory.
• Making daily reports of gastrointestinal illness cases to VSP.

VSP is monitoring the outbreak and the ship’s response procedures.

Note: The gastrointestinal illness cases reported are totals for the entire voyage and do not represent the number of active (symptomatic) gastrointestinal cases at any given port of call or at disembarkation.